Products
Each product is a module on the same platform: four channels, eight capabilities, three for insight and your team, two ways to deploy. Start with one, add as volume grows — nothing is rebuilt when you do.
Is the navy kurta available in medium?
Two left in medium. Want me to hold one?
Item held for 24 h
Payment link sent
01Channels
4 modules · where customers reach you
The core module. Answers, qualifies and books on the channel your customers already open twenty times a day — in English or Roman Urdu, any hour.
The embedded assistant on your own site — the widget in the corner of this page. Same brain, same actions, no app to download.
Answers your business phone in a natural voice, handles the same reception and booking as the chat agent, and hands off cleanly when a call needs a person.
02Capabilities
8 modules · what the agent does once they have
Checks real availability, writes the appointment into your calendar, sends the reminder, and handles the reschedule when it comes.
Answers stock, size, price and variant questions against live inventory, shares the right product, and holds the item while the customer decides.
Asks the qualifying questions your sales team would ask, scores the lead, and writes it into your CRM with the full transcript attached.
The handover layer. Routes anything needing judgement to the right person with the conversation attached, and folds recurring cases into the next tuning round.
Abandoned carts, unanswered quotes and half-finished bookings, reopened once and politely at the hour people actually reply.
Reactivation lists, seasonal offers and WhatsApp broadcasts drafted for the segment worth the message. Nothing sends until you approve it.
Sends the payment link inside the conversation, confirms receipt, and chases the unpaid invoice on the schedule you set.
What customers asked, what they abandoned and which hours cost you money — one Monday digest in plain language, not a wall of charts.
03Insight & people
3 modules · what your conversations tell you, and help for your team
Live analytics on every conversation: leads made and closed, time to close, busiest hours, satisfaction and what the AI resolved on its own — compared like for like, in plain English.
Customer-satisfaction surveys in English and Urdu — after a WhatsApp chat, by QR code, link, SMS, email, kiosk or on your site — with every answer flowing straight into Pulse.
AI agent assist for your team. When a person takes over a chat, it hands them the summary, the customer's history and a drafted reply in the customer's language — they decide what is sent.
04Deployment
2 modules · where it runs and what only you need
The whole stack self-hosted on your infrastructure, for strict data-residency requirements. Same agents, nothing leaving your network.
The one thing only your business does, built during onboarding: your name for it, your tone, your rules, your sign-off before it acts.
Your catalogue, your booking rules, your tone — set during onboarding, not a template with your logo on it.
Customers write the way they normally write, and the agent replies in kind.
Escalations and misses are reviewed every month, and the agent is improved — not left to drift.
Handling matched to your sensitivity, from a simple catalogue to an enterprise database.
Replies in seconds, any hour
One call maps your customer workflow and tells you which two or three actually earn their keep.
Social Agent
Instagram and Facebook DMs, plus comment-to-DM: a question under a post becomes a qualified conversation before your competitor replies.
Explore Social Agent →