Booking, rescheduling, reminders and the questions patients ask before they come in — handled on WhatsApp, with anything clinical handed straight to your staff.
Can I see Dr. Sana this week? Morning if possible.
Thursday 10:30 is free with Dr. Sana. Shall I book it?
Appointment booked · Thu 10:30
Reminder set for Wednesday
The phone rings out while reception checks patients in, and callers give up.
A slot forgotten is a slot another patient could have had.
Timings, fees, parking and preparation instructions — asked hundreds of times a week.
Across the customer journey
Timings, doctors, fees, services and preparation instructions, answered from what your clinic has approved.
Do I need to fast before the blood test?
Yes — 10 to 12 hours, water is fine. Would you like a morning slot?
Prep instructions sent
Connects to
Confirmed against your actual stack in the discovery call — we say what connects before you sign.
Built to be trusted
Answers only from what you approve
The agent speaks from your content and your rules. Where it does not know, it says so and hands over.
A person for every judgement call
Escalation is in every plan: the right colleague gets the conversation with the full thread attached.
Every conversation on record
Each exchange is kept with its outcome, so you can see exactly what was said and what was done.
Your data, where you need it
Handling agreed in writing, and a fully private deployment on your own infrastructure when residency demands it.
No. It answers administrative questions from content your clinic approves, and anything clinical — symptoms, results, medication — is escalated to your staff with the conversation attached.
We match data handling to your requirements, and for strict residency rules the whole stack can be deployed privately on your own infrastructure.
Where your system has an API or a calendar we can connect to, the agent books directly. Where it does not, we agree a workflow — often a shared calendar — during scoping.
Other industries
Replies in seconds, any hour
Fifteen minutes on how customers reach you today, and a fixed quote in writing afterwards.