Comments under paid posts become DMs, DMs become qualified leads, and every lead lands scored in your client's pipeline — so the ad spend you manage shows up as sales.
Price?? 👀
Sent you a DM with the price list — which size were you thinking?
Lead qualified
Scored hot · sent to client CRM
"Price?" under a boosted post is a lead, and most of them never get a reply.
Leads die in the client's inbox, and the campaign takes the blame.
You can show reach, but not which conversations turned into customers.
Across the customer journey
A question under a post gets a public reply and a DM in seconds, while the prospect is still scrolling.
How much for delivery to Chicago?
Free over $40 — sent you the details in DM!
DM opened
Connects to
Confirmed against your actual stack in the discovery call — we say what connects before you sign.
Built to be trusted
Answers only from what you approve
The agent speaks from your content and your rules. Where it does not know, it says so and hands over.
A person for every judgement call
Escalation is in every plan: the right colleague gets the conversation with the full thread attached.
Every conversation on record
Each exchange is kept with its outcome, so you can see exactly what was said and what was done.
Your data, where you need it
Handling agreed in writing, and a fully private deployment on your own infrastructure when residency demands it.
Yes. Each client gets its own configuration — tone, questions, scoring and destination — under one agency relationship.
Talk to us about your setup. The agent speaks in each client's brand voice, and agency arrangements are scoped case by case.
Both, as you configure it: a short public reply so others see the brand is responsive, and the detail in a private message.
Other industries
Replies in seconds, any hour
Fifteen minutes on how customers reach you today, and a fixed quote in writing afterwards.