Follow-up Agent · Add-on module

The follow-upnobody forgets

Abandoned carts, unanswered quotes and half-finished bookings reopened once, politely, at the hour people actually reply — and never a drip of reminders.

WhatsApp · 08:15

Morning! Your quote from Tuesday is still open — shall I hold the price?

Yes please, go ahead.

Reopened after three days

Quote accepted · US$ value logged

Deal moved to Negotiation

01How it works

From first message to done.

Abandoned carts, unanswered quotes and half-finished bookings, reopened once and politely at the hour people actually reply.

  1. 01

    Something stalls

    A cart, a quote, a booking or a question left unanswered.

  2. 02

    It waits well

    For the window you choose, at an hour people tend to reply.

  3. 03

    It reopens once

    One polite message that answers the likely objection.

  4. 04

    It stops on no

    The moment the customer declines, it stops for good.

02What it does

Built to finish the job, not just reply.

Cart recovery

Brings back buyers who stopped at checkout.

Quote chasing

Reopens unanswered quotes before they go cold.

Unfinished bookings

Completes half-made appointments with a nudge.

One message, not a drip

Polite by design, never a sequence of reminders.

Respectful timing

Sent within your hours and messaging rules.

Stops on request

Opt-outs are honoured instantly and recorded.

03Where it earns its keep

The same module, tuned to your sector.

Configured around how your sector sells and supports — your catalogue, your booking rules, your tone.

04Pairs well with

One brain. Modules that share it.

Connects to

The systems you already run

  • Store checkout
  • CRM deal stages
  • Quote tools
  • WhatsApp templates

Confirmed against your actual stack in the discovery call — we say what connects before you sign.

Built to be trusted

Inside the limits you set

Answers only from what you approve

The agent speaks from your content and your rules. Where it does not know, it says so and hands over.

A person for every judgement call

Escalation is in every plan: the right colleague gets the conversation with the full thread attached.

Every conversation on record

Each exchange is kept with its outcome, so you can see exactly what was said and what was done.

Your data, where you need it

Handling agreed in writing, and a fully private deployment on your own infrastructure when residency demands it.

05Questions

Will customers feel spammed?

No — it sends one follow-up by default, within your hours, and stops the moment someone declines.

Does it follow WhatsApp's rules?

Yes. Messages outside the customer-service window use approved templates, as the WhatsApp Business Platform requires.

Can we change the timing?

Yes, per type of follow-up — carts, quotes and bookings can each have their own window.

All 17 modules

Replies in seconds, any hour

Switch on the Follow-up Agent.

Fifteen minutes on how customers reach you today, and a fixed quote in writing afterwards.

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